KoMocean Swimwear FAQ
How do KoMocean swim trunks fit?
KoMocean swimwear is designed to exude style and classic tailoring. Leg openings are tapered to create a clean silhouette, however each suit is created with movement in mind to accommodate the active, go-anywhere attitude of our clients. When determining which pair of trunks to order, expect our suits to run true-to-size, if perhaps slightly larger. Size accordingly.
How fast do the swimsuits dry?
All KoMocean fabrics have been treated with DWR (Durable Water Repellent). This is a coating added to fabrics to make them water-resistant (or hydrophobic). This treatment will ensure a swimsuit will rapidly shed water when submerged, so they dry in minutes once out of the water.
Are the swim suits lined?
Every pair of KoMocean swimwear features our custom mesh linings. Lining the interior of the suit as well as the pockets, this barely-there version of soft Sheer Mesh Jersey, provides comfort and strength.
Where are your products made?
Beginning with our fabric, all KoMocean products are made in the U.S.
How is the construction of a KoMocean swim suit different?
Throughout our entire collection, which ranges from tailored styles to more sporty ones, we have considered the active lifestyle of our clients through features like on seam pockets (many with concealed zippers), safety stitching, and hidden drawstrings give our swim trunks an added practicality our customer appreciates.
RETURNS & EXCHANGES
KoMocean accepts returns within 30 days of purchase and will credit the original form of payment for original charges minus the return shipping fees. Items for return must be returned within 30 days of purchase. If your return arrives after the 30 days of the original order date, your return will be shipped back to your original shipping address.
KoMocean will accept returned merchandise only if it is in the original condition, unworn, with original tags and receipt (or gift receipt). For any items returned that are not in this condition, the return will not be accepted and the merchandise will be returned to you.
We will not accept merchandise that has been worn, used, altered or damaged. If you have a concern regarding an issue with the condition of your purchase, please contact us at firstname.lastname@example.org for further information.
Please send returns to:
404 5th Avenue
New York, NY 10036
We recommend that you send returns insured with tracking capabilities as KoMocean will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.
The refund will be in the same form of payment that you originally used. Refunds will be processed within 10 business days of us receiving your return. Please note that card refunds may take up to 30 business days for your bank to complete. We have no influence over the banking process.
Products can be exchanged based on availability provided that the products are in new and original condition.