FAQ
KoMocean swimwear is designed to exude style and classic tailoring. Leg openings are tapered to create a clean silhouette, however each suit is created with movement in mind to accommodate the active, go-anywhere attitude of our clients. When determining which pair of trunks to order, expect our suits to run true-to-size, if perhaps slightly larger. Size accordingly.
All KoMocean fabrics have been treated with DWR (Durable Water Repellent). This is a coating added to fabrics to make them water-resistant (or hydrophobic). This treatment will ensure a swimsuit will rapidly shed water when submerged, so they dry in minutes once out of the water.
Every pair of KoMocean swimwear features our custom mesh linings. Lining the interior of the suit as well as the pockets, this barely-there version of soft Sheer Mesh Jersey, provides comfort and strength.
Beginning with our fabric, all KoMocean products are made in the U.S.
Throughout our entire collection, which ranges from tailored styles to more sporty ones, we have considered the active lifestyle of our clients through features like on seam pockets (many with concealed zippers), safety stitching, and hidden drawstrings give our swim trunks an added practicality our customer appreciates.
RETURNS & EXCHANGES
Return Policy
For returns (Returnforms and Address) please email us at: info@komocean.com
KoMocean accepts returns within 30 days of purchase and will credit the original form of payment for original charges minus the return shipping fees. Items for return must be returned within 30 days of purchase. If your return arrives after the 30 days of the original order date, your return will be shipped back to your original shipping address.
KoMocean will accept returned merchandise only if it is in the original condition, unworn, with original tags and receipt (or gift receipt). For any items returned that are not in this condition, the return will not be accepted and the merchandise will be returned to you.
We will not accept merchandise that has been worn, used, altered or damaged.
We recommend that you send returns insured with tracking capabilities as KoMocean will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.
Refunds
The refund will be in the same form of payment that you originally used. Refunds will be processed within 10 business days of us receiving your return. Please note that card refunds may take up to 30 business days for your bank to complete. We have no influence over the banking process.
Exchanges
Products can be exchanged based on availability provided that the products are in new and original condition.